Training Programs

All training programs can be custom designed for each JCC and presented onsite. Club One is only offering this training program to JCCs and our community center partners.

JCC Experience Training
Customized JCC Training; Based on Club One’s NOVA 7 Award Winning Customer Service Best Practice–Building Blocks
  • Can be administered as a team building workshop
Sales Training for JCCs
IHRSA Endorsed Professional Sales Training
  • Successful membership sales
  • Sales team management
  • Sales across the desk
  • Reaching out to Corporations
Membership On-boarding and Retention
Based on Club One’s NOVA 7 Award Winning On-boarding Program
  • Cross departmental on-boarding and follow up strategy
  • Enrollment into PT and Fitness programming
  • Retention strategy that have helped Club One managed JCCs remain consistently below 30% attrition.
Management 101
Proprietary Club One Manager Development Training–Delivered by Top Club One Managers to bring each JCC department manager to a level of proficiency to achieve goals and provide tools to:
  • Manage to the JCC Experience
  • Reporting tools to effectively track performance
  • Setting expectations and managing to them

Contact Us

To learn more about our Club One management services, please contact tom.nelson@clubone.com. 
Coming Soon - ClubOne at Petaluma